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Laravel Application Support & SLA

Get peace of mind with structured support plans for your Laravel application — including uptime monitoring, bug response, version audits, and security coverage. No dev hours, just proactive care.

Request SLA Coverage

Why Laravel Support Matters?

Ongoing support is critical for any live Laravel app. Without regular audits, patching, and fallback plans, your app may become unstable or vulnerable. We offer structured support coverage — with no development hours attached — to protect and stabilize your app post-launch.

  • Bug triage and emergency response
  • Version tracking and compatibility checks
  • Monthly uptime and performance audits
  • Security patching and CVE monitoring
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Laravel Support Plans (No Dev Time)

Basic SLA

$XXXX/mo

  • Up to 5 hours/month for bug fixes or enhancements
  • Monthly Laravel version check
  • Security patching and basic update deployment
  • Error log reviews (Laravel logs, Sentry/Ray if provided)
  • Monthly uptime reporting
  • Git-based deployment support
  • Email-based support ticket handling (24–48 hr SLA)
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Standard SLA

$XXXX/mo

  • Up to 10 hours/month support time
  • Monthly Laravel core/framework upgrade
  • Full log monitoring & error alert setup (e.g., Sentry, Bugsnag)
  • Staging-to-live deployment support
  • Monthly performance audit snapshot
  • Database query review & slow query reports
  • Basic unit test coverage check (optional)
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Advanced SLA

$XXXX/mo

  • Up to 20+ hours/month for support/DevOps
  • SLA-based response time (under 12 hours for critical)
  • Integration testing support
  • Compliance/security audit coverage (GDPR, HIPAA guidance)
  • Emergency hotfix deployment (after-hours optional)
  • Dedicated DevOps engineer (for staging/live review & rollback safety)
  • Monthly QA regression support (manual)
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FAQs on Laravel Support

No — these plans are strictly for uptime, bug response, version updates, and security. For dev hours, see our Retainer Plans.

Yes — you can combine SLA support with our Laravel Retainers for bundled coverage.

No problem. We’ll coordinate with your developers and act as the support backbone — ensuring monitoring, auditing, and response workflows are always covered.

Protect Your Laravel App — The Right Way

Let us monitor, patch, and respond — so your team can focus on product.

Talk to Our Support Team